Privacy Policy
How we handle your personal information.
Last updated: November 2026.
Privacy Policies
Respecting your privacy and security is essential to us.
We do not collect personal information on our website, except what you choose to provide. This information is used solely to offer the services you request. Unless otherwise explicitly stated, no personal information is sold, rented, exchanged, or shared with any third party.
What personal information do we collect?
We may collect and process the following types of personal information:
- Personal contact details (first name, last name, address, email, phone)
- Marketing and communication preferences
- Service history
- Website usage data and technical information
Quote and contact forms
When you complete the quote or contact form, we receive what you enter (contact details, project details and, if you attach them, photos). They are sent to our team by email and kept in our customer-service records to answer your request, prepare your quote and follow up. A confirmation email may be sent to you.
Information is neither sold nor rented. We keep it only as long as needed for these purposes or our legal obligations.
Cookies and third-party technologies
Audience measurement: if you accept in the banner, we use Google Analytics 4 (Google LLC) to count visits and pages viewed, with the IP address anonymized. This data is used only to improve the site; it is neither sold nor used for advertising. It may be processed in the United States and is kept for 14 months. If you decline, no analytics cookie is set. You can change your mind at any time: cookie settings.
The site has no advertising cookies. It only stores, in your browser, your preferred language, your cookie choice and the draft of your quote request (cleared on submission or when you close the tab). The Google Map loads only if you click “Show the map”; Google may then collect data under its own policy. Links to FinanceIt, Hydro-Québec, Facebook and Instagram lead to third-party sites whose practices we do not control.
How do we use personal information?
We use your information to provide our services, manage our operations, facilitate website use, for marketing purposes with your consent, and to meet our legal obligations.
How do we protect personal information?
We follow industry-accepted standards to protect information submitted to us. We maintain appropriate physical, technical, and administrative safeguards.
Your rights
You have the rights of access, accuracy, rectification, de-indexation, and anonymization of your personal information in accordance with applicable laws.
How to contact us?
To exercise your rights or ask about your personal information, write to us, attention: person in charge of personal information protection.
Phone: 450-371-4656
Email: info@groupemoise.ca
373, chemin Larocque, suite 300, Salaberry-de-Valleyfield (QC) J6T 4C4