Groupe Moïse | Services

Privacy policy

Consent

By using our website groupemoise.ca, you consent to the use of cookies in accordance with this policy. You would have seen an invitation to this effect during your first visit to our website; although it typically does not appear during subsequent visits, you can withdraw your consent at any time by following the instructions below.

Disabling Cookies

Cookies can be disabled in the banner during your first visit to our website. Otherwise, if you have accepted cookies during your initial visit and wish to change your consent, please disable them by clicking on the "cookie settings" tab at the bottom of our website window. Then, you can revisit your choices and reconfigure your cookie preferences. Please note that some services may not work as well or may not work at all if cookies are disabled. After your initial visit to our website, we may change the cookies we use. You can refer to this policy at any time to find out which cookies are set, for what purposes, and how to disable them.

What types of cookies do we use?

The categories of cookies used by Groupe Moïse and its partners are described below.

Strictly Necessary Cookies

These cookies are essential to enable you to navigate our website and access its features. Without these cookies, the services you request (such as navigating from one page to another) cannot be provided.

Analytical Cookies (Performance)

We use analytical cookies to analyze how our visitors use our website and to monitor the performance of the websites. This allows us to ensure a high-quality experience by personalizing our offerings and quickly identifying and correcting any issues. For example, we may use performance cookies to track which pages are the most popular, determine which method of page linking is most effective, and identify why some pages receive error messages. We may also use these cookies to target website content or services based on their relevance to you, as determined by your use of our website. We do not associate the information collected by these cookies with your personal information.

Website Functionality Cookies

We use cookies to provide you with certain functionalities. For example, to remember choices you make (such as your username, language, or region) or to recognize the platform from which you access the site and provide you with enhanced and more personalized features. These cookies are not used to track your browsing on other websites.

Targeting Cookies

Targeting cookies (or advertising cookies) gather information about your browsing habits and are used to better target advertising based on you and your interests. They are used by third-party services, such as Like or Share buttons. These third parties provide these services in exchange for the recognition that you have visited our website. When you use Facebook, Instagram, or other available sharing buttons, you are directed to a page controlled by these companies, which may place cookies (including targeting cookies), and you will be subject to the cookie policies of these websites.

Use of IP Addresses and Web Logs

We may also use your IP address and browser type to help diagnose problems with our server, administer our website, and improve the service we provide to you. An IP address is a numerical code that identifies your computer on the internet. Your IP address may also be used to collect overall demographic information. We may perform IP address lookups to determine the domain from which you originate (e.g., google.com) to gain a better understanding of the demographic data of our users. Information from these types of cookies and technology is not combined with information about you from any other source and will not be used to establish your identity.

Invisible Pixels in HTML Emails

Our marketing emails may contain a unique "invisible pixel" specific to the campaign, which notifies us when our emails are opened and, in combination with other technology, tracks clicks on the links within the email. We may use this information for various purposes, including determining which of our emails interest you the most and asking users who do not open our emails if they wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not wish for the pixel to be downloaded to your device, you should choose not to click on the links we send you. This information may be associated with your personal identity.

Policy Exclusion Regarding Third-Party Websites

Please be aware that this cookie policy does not apply to the privacy practices of third-party websites that may be linked on our website or accessible from it, and we are not responsible for such practices.

Changes to the Cookie Policy

As needed, we will update this cookie policy, and we encourage you to review it periodically to stay informed about how we use cookies. The last update to this cookie policy was on October 10, 2023. This policy was last updated on: October 10, 2023.

By accessing this website or downloading its content, you agree to be bound by the terms outlined below.

This website is published from Quebec. It is governed by the laws of the province of Quebec and must be interpreted in accordance with them. Any disputes, proceedings, or claims arising from or related to this website must be submitted to the exclusive jurisdiction of the courts of the province of Quebec. All rights not granted in these terms are reserved.

Respecting your privacy and security is essential to us.

We do not collect personal information on our website unless you choose to provide it to us. This information is solely used to provide you with the services you request. Unless explicitly stated otherwise, no personal information, email addresses, or other data are sold, rented, exchanged, or transmitted to anyone.

We never engage in spamming practices. You can subscribe to receive free information about some of our products. You will always have the freedom to unsubscribe without having to provide an explanation.

If you have any questions about the protection of your privacy or your security, please do not hesitate to contact us.

You can also verify the information we have about you. However, we cannot transmit this information to you over the phone or via email, precisely to protect your privacy. Therefore, you must send your request in writing to the following address:

GROUPE MOÏSE INC

300-373 ch. Larocque

Salaberry-de-Valleyfield (Québec)

J6T4C4 Canada

The information contained on this website is the property of Groupe Moïse Inc. Unless otherwise stated, the rights of Groupe Moïse Inc. apply to all documents, data, compilations, and other works presented on this website. Trademarks of Groupe Moïse Inc. are also protected. The use of this website does not permit the transfer of the information contained herein to another website.

Dynamic Links

Groupe Moïse Inc.'s website provides users with links to websites created by other companies or organizations. These links are provided solely for the benefit of users. GROUPE MOÏSE INC. does not control or endorse the websites to which these links refer and cannot be held responsible for the content or practices of these sites, especially concerning the protection of personal information and privacy. It is your responsibility to ensure that any website you choose to visit is free from potentially harmful elements, such as viruses.

Responsibilities

Groupe Moïse Inc. makes reasonable efforts to ensure the accuracy of the information contained on this website but does not in any way guarantee the timeliness, accuracy, completeness, non-infringement, or authenticity of this information. You assume full responsibility and all risks associated with the use of this website. Therefore, even though our website is equipped with security measures designed to protect you, Groupe Moïse Inc. is not responsible if viruses or other harmful elements are transmitted.

Modifications and Updates

The information contained on this website may be changed and updated at any time without notice. Users may request to know, correct, or delete personal information held about them on this website. For any inquiries, comments, or complaints regarding this matter, they should contact info@groupemoise.ca.

What Personal Information Do We Collect?

We may collect and process various types of personal information as part of our activities and service provision, including:

Personal contact information, such as first name, last name, address(es), email address(es), and phone number(s).
Information related to marketing and communication preferences.
Information related to the history of contributions, participation in organization activities, billing, and financial information, such as billing address, bank account information, or payment data.
Information related to services, such as details about services we have provided to you.
Information about website usage and other technical information, your interaction with our advertising and online content, or information collected through cookies and other tracking technologies.

Any other personal information provided. Please note that if you provide us with personal information about other individuals, you must ensure that you have duly informed them that you are providing their information to us and have obtained their consent for such disclosure of information.

Where applicable, evidence of the consent provided to us (date, time, method), in circumstances where such consent is necessary for the processing of personal information.

How Do We Collect Your Information?

We collect your personal information from you and during our interactions with you, including as follows:

When completing our forms.
When registering for our activities.
When subscribing to our newsletters.
Through exchanges via mail, email, or phone.
During your transactions with us.

We also collect publicly accessible information, including on public platforms, including our website.

How Do We Use Personal Information?

We may use personal information in one or more of the following ways, with your consent or, where applicable, on another legal basis. In each case, we specify the reasons for which we use your personal information:

To provide our services and conduct our business, to administer and perform our activities, including fulfilling our obligations arising from any agreement between you and us.
To facilitate the use of our website and ensure that the content is relevant and presented in the most effective way for you and your device.
For marketing and business development purposes – to provide details about our new activities, information about developments in our organization and sector, and invitations to seminars and events if you have chosen to receive such information.
For research and development purposes (including from a security perspective) – to conduct analysis to better understand customer service and marketing requirements and to better understand our organization and develop our services and offerings.
For recruitment purposes – to allow us to process job applications and assess whether a person meets the requirements of a position they may apply for with us.
To meet our legal, regulatory, or risk management obligations.
To prevent fraud and/or conduct other background checks that may be required at any time under applicable law or regulations and/or best practices (if false or inaccurate information is provided or if fraud is identified or suspected, information may be transmitted to fraud prevention agencies and may be recorded by us or such agencies).
To enforce our rights, meet our legal or regulatory obligations regarding information disclosure, or protect the rights of third parties.
To ensure we get paid – to recover payments owed to us and, if necessary, to enforce such recoveries through debt collection agencies or other legal means (including legal proceedings).
To reorganize or change our organization – if we undertake a reorganization (e.g., merging, consolidating, or transferring part of our organization's mission), we may need to transfer some or all of the personal information to an applicable third party (or its advisors) as part of any due diligence process or transfer to that entity resulting from a reorganization or to that third party for the same purposes as set out in this policy or for the analysis of any proposed reorganization. In such a situation, we will take all reasonable steps to ensure the protection and security of personal information.

With Whom Do We Share Personal Information?

We may share personal information with certain third parties, including the following:

Third-party service providers, including those who provide us with services such as fundraising solicitations, database analysis, websites, application development, hosting, maintenance, and other services. These third parties may have access to or process personal information as part of the services they provide to us. We limit the information we provide to these service providers to only the information that is reasonably necessary for them to perform their functions.
Government authorities and law enforcement agencies when required by applicable laws. Specifically, we may disclose personal information and other information if we are required to do so under the law, including tax laws, or if we believe in good faith that such disclosure is necessary to comply with applicable laws, in response to a court order or subpoena, or a government search warrant, or otherwise to cooperate with such government authorities and law enforcement agencies.
The acquirer, successor, or assignee in connection with any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of insolvency, bankruptcy, or receivership involving the transfer of personal information to one or more third parties as a commercial asset.

We use personal information solely to achieve our mission. Our organization uses the services of third-party sites such as Google, Facebook, Instagram, and LinkedIn to promote its content and offerings. When you visit our website, these third parties may use cookies, invisible pixels, or similar technologies to collect or receive information about your browsing on our website and elsewhere on the web. These technologies enable the delivery of relevant and targeted advertisements based on your interests. You can review and delete cookies if you wish, so you have full control. We recommend referring to your browser settings to make the appropriate changes. For more information, please refer to our Cookie Policy.

How Long Do We Retain Personal Information?

We will retain personal information for as long as necessary for the purposes outlined in this policy and to comply with our legal and regulatory obligations. To learn more about the duration for which we retain personal information, please contact us using the contact information provided in the "How to Contact Us" section.

Where Do We Store Personal Information and Transfers Outside Quebec?

Our data is stored in the cloud using various service providers, including Wix. These organizations have their policies for processing personal information, and their servers may be located outside Quebec. Some personal information is stored at our headquarters located in Quebec, Canada.

How Do We Protect Personal Information?

We follow industry-accepted standards to protect the information submitted to us, both at the time of transmission and once we have received it. We maintain appropriate physical, technical, or administrative protective measures to safeguard personal information against accidental or non-compliant destruction, accidental loss, alteration, disclosure, or unauthorized access, misuse, or any other form of unlawful processing of personal information in our possession. We have taken steps to ensure that only staff members who need to know your personal information or whose duties reasonably require this information are aware of it. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the security of the information you transmit to us or provide to us, and you do so at your own risk. We also cannot guarantee that such information will not be viewed, obtained, disclosed, altered, or destroyed as a result of the breach of our physical, technical, or administrative protection measures. If you have reason to believe that personal information has been compromised, please contact us using the contact information provided in the "How to Contact Us" section. In the event of a privacy incident affecting your personal information, we commit to notifying you as soon as possible following our awareness of the incident. We will take reasonable measures to mitigate the risks of harm and prevent similar incidents from occurring in the future.

What Rights Do Individuals Have Regarding Their Personal Information?

In certain circumstances and in accordance with applicable data protection laws, individuals have the following rights:

Access: The right to request whether we process information and, if so, to request access to personal information. Subject to applicable law and, if applicable, the payment of a monetary fee, individuals can receive a copy of the personal information we hold and certain other information about them.
Accuracy: We are required to take reasonable measures to ensure that the personal information in our possession is accurate, complete, not misleading, and up-to-date.
Rectification: The right to request the correction of any incomplete or inaccurate personal information we hold.
De-indexing: The right to request the cessation of the dissemination of their personal information or the de-indexing of any hyperlink attached to their name that provides access to information if such dissemination causes harm or violates the law or a court order (right to be forgotten or erased).
Anonymization: The ability of our organization to anonymize personal information instead of destroying it for use, but only for legitimate and serious purposes (e.g., retaining information required for potential tax inspection).
The right to be informed when you are subject to a decision based solely on automated processing.
The right to be informed when using identification, location, or profiling technology and the means available to enable these functions.

Finally, it is also possible to file a complaint with a data protection supervisory authority, especially in the country, province, or state in which you normally reside, in which we are located, or in which an alleged violation of data protection laws has occurred. To exercise any of these rights, please contact us as indicated in the "How to Contact Us" section.

How Do We Use Cookies and Similar Technologies?

For detailed information about the cookies we use, please refer to our Cookie Policy, which is part of this policy.

How to Contact Us?

To ask questions, provide feedback or complaints about this policy or personal information, exercise your rights, file a complaint, or obtain information about our policies and practices concerning our service providers outside of Canada, please contact our Privacy Officer at the following coordinates:

DANNY GUÉRIN

Groupe Moïse

300-373 ch. Larocque, Salaberry-de-Valleyfield (Québec) J6T4C4, Canada

Phone: (450) 371-4656

info@groupemoise.ca

How Do We Update This Privacy Policy?

We may change the content of our website and how we use cookies without notice, and as a result, this policy and our Cookie Policy may be updated from time to time in the future. Therefore, we encourage you to review them whenever you visit the website to stay informed about how we handle personal information. This policy was last updated on October 10, 2023.